If Snapnote isn't working for you, we want to make it right. We offer a refund on your most recent payment if you ask within 14 days of the charge.
Email support@getsnapnote.com with your order email and the reason. We'll review and respond within 3 business days.
You can cancel your Pro subscription at any time through the Paddle customer portal. After cancellation, you keep access until the end of the current billing period. You won't be charged again.
Charges older than 14 days are generally not refundable, except where required by law. Refunds are not available for amounts already refunded or for fraudulent use.
Please contact us before filing a chargeback — we can usually resolve it faster. Payments are processed by Paddle, our Merchant of Record.